
Burst Pipes
Water running, dripping through a ceiling or pooling in a stairwell: a split line, a failed hose or a fitting let go. Start here when water will not stop.
Plumbing Spring Hill takes the calls that cannot wait: burst pipes, gas leaks, heaters that have died, and toilets spilling over. For taps, drains, bathrooms and everything that books in ahead, start at Spring Hill and pick the job.
If we're late, $100 comes off your bill

We work same-day where we can, so an early ring matters. Every urgent job still gets a fixed quote before any work starts, and card or EFTPOS settles it on site.
Something going wrong right now? Do this first:

Not every problem deserves a panicked phone call, and sorting yours before you dial saves stress and money. Triage it against this list:
a burst line, a split hose or a drip through a ceiling points to burst pipes.
sewage rising instead of draining points to toilet overflowing.
one dead heater for the whole place points to no hot water.
get out of the house before anything else, then open gas leaks once you are clear of it.
A dripping tap or a slow sink can wait for a booked slot. When you cannot tell, describe what you see down the line and we will say which list it belongs on.

Gravity writes the emergency list in this suburb. These streets climb one of Brisbane's oldest residential ridges, and the housing is mostly flats: at the last census, 74.8 per cent of homes here were apartments, which changes how fast a small leak turns into a big one.
In a mid-rise block, a split flexi line above a stairwell or a light shaft pushes water down level after level before anybody notices, so shutting the flow at the right point comes before any mopping.
Where the roads fall away below the crest, ageing pipes and worn fittings cop more strain from the mains pressure, which is why bursts bunch near the foot of the hill.
Converted cottages and units here mostly run on a single storage unit wedged into a laundry or a balcony, so a failure ends hot water for everyone at once.
That last point is why winter dawns keep our phone busy. A dead heater on a cold morning in a rental flat is an emergency to the person standing in a cold shower, and we treat it as one.
Every urgent job we take falls under one of these four pages, and each one covers its problem in depth:

Water running, dripping through a ceiling or pooling in a stairwell: a split line, a failed hose or a fitting let go. Start here when water will not stop.

A bowl filling past the brim or a cistern that will not shut off, with sewage threatening floors below. Read this when the water keeps rising after the tap is closed.

Every tap running cold usually means one heater has quit for the whole dwelling. Read this before a winter shower, whether yours sits in a laundry cupboard or out on the balcony.

The one emergency where you leave first and read afterwards. Smell gas, hear hissing at a meter or see flames burning wrong? Get outside, then open this page from a safe distance.
$0 call-out fees, available 24/7, and same-day where we can.
The test is honest and simple: is property or safety getting worse while you wait? Water running into a stairwell, sewage creeping toward a hallway, gas in the air or a dead heater in a full house all pass it.
A dripping tap, a slow kitchen sink or a lukewarm shower do not, and those can wait for a booked visit. Three make-safe steps cover most urgent calls while you wait for us:
A local detail worth knowing: the mains beneath these streets are Urban Utilities' responsibility, though the owner owns every pipe on the property side of the connection. Where a burst sits decides who pays for what, and we can usually tell you that before anyone digs.

shut the meter at the front boundary if the leak will not stop at a tap under a sink or behind a cistern.

do not go hunting for it. Get out, stay off anything that sparks, and ring us from the street.

learn where a heater's isolation taps sit now, not at dawn in winter. If it leaks or steams, close its taps and power it down.

This suburb hides one of the earliest stormwater networks in the city. The arterial drains went into the ground across 1879 to 1886, and the heritage Monier vents still stand over that system on Wickham Terrace and St Pauls Terrace.
That network was sized for a far smaller suburb than the one around it now, so a big downpour finds its limits fast.
Storms stack up from November through March, and the exposed crest sends water downhill in a hurry.
Council's overland flow planning traces Water Street and the lanes dropping toward it, so pits and pipes laid for that older suburb back up in a downpour.
When they do, overflow rises at the low pits and lanes along the flow line and finds the nearest garage or basement. If storm water is climbing around your car space, ring us, and the blocked stormwater page covers the booked side of that work.

Phone (07) 3067 4289 with what's happening in Spring Hill. A few questions on the call mean the right parts come with us.

Flat-rate pricing and no hidden fees, set before the job starts. Give the go-ahead and we begin.

Our Spring Hill plumber shuts the water or gas at the nearest isolation point, dries back the affected area, then repairs the failed section on that first visit wherever the job allows.

Settle by card or EFTPOS when the work is done, or ask us about Fix now, pay later.

You pay zero call-out fees in Spring Hill, and there's no extra charge for nights, weekends or public holidays.
Our Fix-It-or-It's-Free guarantee covers the job (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty.
Locally owned and operated, licensed and insured, with flat-rate pricing on every job.
Nobody in a flooded laundry wants to compare fine print, which is why the terms stay this plain: one licence, one written price, one call.

Ring (07) 3067 4289 and tell us what's happening. We're available 24/7, jobs in Spring Hill come with zero call-out fees and flat-rate pricing, and every job is done under QBCC No: 15024607, same-day when we can.
Current offers:
Not everything is urgent: our general plumbing and hot water pages cover the booked work in full.
Anything that puts water, gas or safety at risk right now: a burst line, a rising toilet, gas you can smell, or a heater dead with a household depending on it.
Urban Utilities manages the public water and sewer mains, while the pipes past the connection belong to the property, so repairs inside the boundary fall to the owner.
Yes, if it will not stop at an isolation tap, close the meter, then ring (07) 3067 4289 from a safe spot so we can talk while the flow is stopped.
No, because sewage spreads fast through a flat block, so close the cistern tap, keep everyone away from the water, and get us on the phone straight away.
Units and converted cottages here mostly depend on one heater for the whole dwelling, so a single failure ends hot water everywhere at once, and steep access slows the swap.
Ring (07) 3067 4289, tell us the problem and the street address, and we will set a visit and put the fixed quote in writing before any work begins on your place.